Manager, Business Management

ABOUT IQ-EQ  

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Job Description

ABOUT THE ROLE:

Business Support Manager is a senior-level professional who oversees the planning, coordination, and implementation of business management activities to ensure the smooth operation of an organization's business processes.

Key Responsibilities: 

• You’ll manage budgets and financial resources efficiently, ensuring proper cost control and optimal allocation of expenses.
• You’ll build and maintain strong relationships with stakeholders, delivering clear communication, regular updates, and effective issue resolution.
• You’ll drive process improvements and lead change management initiatives to enhance efficiency and minimize operational disruption.
• You’ll develop and execute business plans, strategies, and goals aligned with organizational objectives, collaborating with Finance, HR, and Operations teams.
• You’ll ensure quality and compliance by conducting audits, identifying improvement areas, and proactively managing risks to safeguard the organization.

Qualifications

ABOUT YOU

• You hold a bachelor’s degree in a relevant field (e.g., Business Administration or Operations Management) with 5–7 years of experience in roles such as Business Analyst or Operations Manager.
• You demonstrate proven leadership and management experience, with the ability to guide teams effectively.
• You possess strong analytical and problem-solving skills, with familiarity in business operations and process improvement methodologies.
• You have excellent communication and interpersonal skills, enabling effective collaboration in a fast-paced environment.
• You are detail-oriented and highly organized, with relevant industry experience that supports operational excellence.

Additional Information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT  

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. 

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.