Customer Service Representative
Full-time
Metacom Careers
Description - Handle customer inquiries via phone, email, and chat, providing timely and accurate responses.
- Resolve customer issues and complaints while ensuring customer satisfaction.
- Maintain meticulous records of customer interactions and transactions.
- Collaborate with team members to improve overall customer service strategies.
- Assist in training new team members as needed.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: Fresh graduate or 0–2 years.
- Skills and Competencies: Proficiency in English language.
- Skills and Competencies: Strong customer service orientation.
- Skills and Competencies: Excellent problem-solving skills.
- Qualities and Traits: Ability to work effectively in a team environment.
- Skills and Competencies: Strong interpersonal skills, with experience in a call center environment preferred.
Vacancy posted 13 days ago
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