Mandarin Hotel Support Officer
Full-time
J-K Network Services
Company Profile: One of Asia's grandest and luxurious hotels, resorts, and casinos. This company has more than 5000 employees, including multilingual staff to serve high-end guests and foreign clients. Position: Mandarin Hotel Representative (Speaking Only) Company Industry: Biggest 5 Star Entertainment Hotel Work Location: Parañaque or Pasay City Work Schedule: Shifting Schedule Salary: Php35,000 - Php45,000 Incentives and Service charges will also be given Work Set Up: Work On-site
BENEFITS:
- HMO/Medical Insurance
- Life Insurance
- 25 days paid leave credits
- 13th month pay
- Free daily buffet meal
- Free parking
- Property discounts
- Retirement plan
- Annual salary/merit increase depending on performance
- Rice Subsidy Php 1,750
- Other allowance P3,000 to P5,000 monthly
REQUIREMENTS OF THE JOB:
- Open to Filipinos and Filipino-Chinese who can speak Mandarin & English.
- Open for High School graduates and Bachelor's Degree in Hospitality, Marketing, or Business Administration.
- Having experience in the casino industry is an advantage.
- At least 1 year of experience in customer service and/or hospitality.
- Good written and verbal communication skills in English.
RESPONSIBILITIES OF THE JOB APPLICATION:
- Assisting international guests, specifically Chinese nationals.
- Assist Mandarin-speaking customers with membership registration, account inquiries, and rewards program transactions.
- Process redemption of rewards, complimentary items, gifts, transportation, food and beverage vouchers, and room accommodations according to company guidelines.
- Providing customer service maintains a professional working relationship with patrons.
- Ensures Chinese guest preferences are kept updated for ease of reference.
- Responsible for managing customer relations and enhancing the experience of VIP guests at a casino
- Keeps all VIP staff informed of all necessary information.
- Develops new customers and maintains existing customers for Table Games. Obtains credit information to establish credit lines.
- Provide the most polite and comfortable assistance to guests
- Assist Mandarin guests with game-related inquiries
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Mandarin Hotel Support Officer in Pasay vacancy
- ...in IT has expanded its presence in the Philippines. The company supports luxury retail businesses in developing their digital vision and... ...that sustain industry growth. They are currently looking for Mandarin-speaking professionals to support their Mandarin team. Position...
J-K Network Services
Pasaymore than 2 months ago 27000 Php
Call Center Agent Hiring | Hotel Reservation Representative | Telesys Malate, Manila | Onsite | Up to ₱27,000/month | Full-time... ...• Clear career growth opportunities Workplace Culture • Supportive and team-oriented environment • Coaching, mentorship, and continuous...BPO Telesys Solutions Hub
Pasay24 days ago- ...Increases • Paid Training and Paid Time Off • Fun Company Events and Team Celebrations What You'll Be Doing: • Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account • Maintain accurate and updated records in our...
Central Bellsoft
Pasaymore than 2 months ago - ...to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring, and... ...transactions between Tier 1 / Tier 2 Agents and HR Center/Crew Office regarding any last-minute changes to a travel itinerary, shipboard...
- Executes payroll, timekeeping, benefits administration, government benefits, HMO coordination, payroll reports, compensation data support, and employee pay-related concerns.
- Role Purpose Ensure that the computation of duties and taxes, entry lodgment, classifying and compiling of entries (through the use of available system) is completed in a timely and accurate manner for incoming shipments. Apply the principle of Risk Management in...
- ...Position Summary: The Tier 2 Agent, Crew Support is a fast paced and diverse role, which... ...1 system. Coordinate arrangements for hotel and transportation bookings through... ...includes communication with HR Center/Crew Office regarding any last-minute changes to a travel...
27000 Php
Hotel Reservation Agent (BPO | Malate, Manila) Telesys | Malate, Manila | Onsite | Up to ₱27,000/month | Full-time ABOUT TELESYS Telesys... ...service and hospitality skills in a fast-paced travel and hotel support environment. JOB DESCRIPTION We are currently hiring a Hotel...Telesys BPO Hiring Solutions
Pasay29 days ago- Job Description We are hiring Customer Service Representatives for a Hotel Reservation Account to assist customers with hotel bookings, cancellations, modifications, and inquiries. You will provide excellent customer service while ensuring smooth and accurate reservation...
Telesys
Pasaya month ago - ...IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work... ...everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the...
- Role Requirements Fluent in Mandarin, both spoken and written Strong English communication... ...desk role providing Level 1 phone support At least 1 to 2 years of customer service... ...printers, MS Outlook, Windows 7 and 10, and MS Office 2013, 2016, or Office 365 Able to work...
Blaseek
Pasaya month ago - ...The L&G, QA Officer is a role for the NHI Group. The functional scope of this role includes needs analysis and instructional design; material development; training delivery and evaluation; training quality assurance; project management; budget management; and training...
27000 Php
Technical Support Representative | Telesys Malate, Manila | Onsite | Up to ₱27,000/month | Full-time WHY WORK WITH US? Compensation & Benefits • Up to ₱27,000 monthly basic salary • Performance incentives and bonuses • Paid training and development programs...Telesys
Pasay12 days ago- The Senior People Partner is a group role for the NHI Group. • The functional scope of this role includes talent acquisition management, labor relations and employee discipline, performance and development management, while performing other related tasks assigned for this...
- >Preferably bachelors degree holder in any Business Course >With or without experience >Fluent in English >Must have good communication skills. >Strong negotiation and management abilities > Female only
RCX Recruitment Inc.
Pasaya month ago - ...Work Schedule: MONDAY 9:00 AM - 6:00 PM (even holiday) TUESDAY TO FRIDAY - 8:00 AM TO 5:00 PM (even holiday) SUNDAY - 8:00 AM TO 5:00 PM (Commissary, Noveleta, Cavite) (Reimbursable transportation fee) DAY OFF - Every Saturday *Work Location: HEAD OFFICE - PASAY CITY
Dempsey Resource Management , Inc.
Pasay28 days ago - POSITION: Real Estate Acquisition Officer WORK LOCATION: Pasay City SALARY: 30,000 PHP - 45,000 PHP We’re looking for a motivated... ...ensure compliance - Prepare closing documents and contracts - Support portfolio growth and risk management - Provide regular...
Pro Alliant Services Inc.
Pasaya month ago - ...Description The L2 Service Desk Analyst provides advanced technical support to corporate users, including VIP and executive-level... ...SLAs) and quality standards. Role Requirements Proficiency in Mandarin (verbal and written). Excellent verbal and written English communication...
Blaseek
Pasaya month ago - ...Work Arrangement: 100% Onsite – Pasay City, Metro Manila Work Schedule: Must be flexible to support evenings, weekends, and rotational shifts (US Time) Job Summary We are seeking experienced Identity Governance & Administration (IGA) Support Engineers to provide...
- 100% Work From Home | Available for FULL TIME | PART TIME Our flagship role is ideal for detail-oriented professionals who excel in organization, communication, and administrative tasks. Be the backbone of productivity for top business leaders. Responsibilities: ...
Cyberbacker Careers
Pasay22 days ago 27000 Php
Call Center Agent Hiring | Chat Support Representative | Telesys Malate, Manila | Onsite | Up to ₱27,000/month | Full-time WHY WORK WITH US? Compensation & Benefits • Up to ₱27,000 monthly basic salary • Performance incentives and bonuses • Paid training and development...Telesys
Pasay10 days ago- ...work in Pasay City -willing to work for a Japanese Cuisine Industry Work Schedule: Monday - Thursday and Saturday (8:00 AM - 5:00 PM) Deployment: HEAD OFFICE - PASAY CITY Salary Offer: Php 23,000 + (With Experience) Salary Offer: Php 18,000 - 20,000 (Fresh Grad)
Dempsey inc
Pasay25 days ago - Key Responsibilities: Respond to customer inquiries via chat, email, or messaging platforms Provide accurate information on products, services, orders, or accounts Resolve customer concerns professionally and efficiently Document all interactions and transactions accurately...
Telesys
Pasaya month ago - ...IMPORTANT: This role is an ON-SITE, office-based role in Makati and is NOT a shipboard... ...opportunities to enhance the guest experience and support revenue growth. This role plays a key... ..., experiences, etc). ~ Handle hotel/land arrangements, transfers and more....
- ...logistical needs consist of, but are not limited to, managing hotel blocks, ensuring all crew have accommodation within the TravelMart... ..., rates sheets and any other matters. This role also supports all crew members of the RCG brands (Celebrity Cruises, Silversea...
50 $
...Google and Harvard alumni Grow With Us Workstream is looking for an exceptional team member to join our Customer Support team as a Mandarin Language Customer Support Associate. You will be a core member of our customer support team, and you will be well-positioned...- ...Additional HMO (with dependent & pre-existing coverage), dental support, life insurance Rewards & Recognition: 24 PTOs (with... ...development, certifications, employee savings program, vibrant office culture Vibrant City Location: Work in BGC, Taguig (Day Shift...
- ...Infection Control, this role provides expert epidemiologic guidance to support population health programs, outbreak prevention, risk... ...through evidence-based recommendations. Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook....
- ...generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets. Job Description This role is based in Fly Ace Corporate Center office. About the Program: At Informa Markets, we believe in...
- ...agreed timeline with no disruption to the operation. Suggest and support the activities aligned to the objectives ~ Provide input... ...experience in order to cash process Knowledge of SAP and MS Office tools Problem-Solving, Decision-Making Skills, and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mandarin Hotel Support Officer. Be the first to apply!
