Customer Care Advisor- Full Time
Full-time
Lexie
- Provide exceptional customer service via phone, email, and chat.
- Resolve inquiries and complaints in a timely manner.
- Maintain detailed product knowledge to assist customers effectively.
- Work collaboratively with team members to achieve performance targets.
- Document customer interactions accurately in the company database.
- Promote company products and services as needed.
- Job Title: Customer Care Advisor - Full Time
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Proficient in English, customer service, problem-solving, knowledge of Salesforce, and technical skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, maintain records, and ensure satisfaction.
- Working Conditions: Office environment with a team-focused atmosphere.
- Qualities and Traits: Friendly, empathetic, adaptable, and detail-oriented.
Vacancy posted a month ago
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