Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service to clients and customers via phone, email, and chat.
- Resolve customer inquiries and issues promptly and effectively.
- Document customer interactions accurately in the system.
- Assist in scheduling appointments and managing customer follow-ups.
- Collaborate with team members to improve service delivery and customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
- Experience Level: 0–2 years
- Skills and Competencies: Strong call centre experience and customer service skills
- Skills and Competencies: Proficiency in English language
- Skills and Competencies: Excellent scheduling and organizational skills
- Qualities and Traits: Strong interpersonal skills and problem-solving abilities
- Qualities and Traits: Ability to work well in a team environment
Vacancy posted 7 days ago
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