CSR ASSOCIATE. Virtual Interview. Salary upto 20k-40k
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers via phone, email, and chat to resolve inquiries and issues.
- Provide product and service information, guiding customers through the purchase process.
- Document customer interactions and maintain comprehensive records.
- Collaborate with team members to enhance customer service delivery.
- Identify recurring issues and suggest process improvements to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 5–7 years in customer service or related fields.
- Skills and Competencies: Excellent communication and problem-solving skills.
- Responsibilities and Duties: Ability to analyze customer needs and provide suitable solutions.
- Qualities and Traits: Strong interpersonal skills and a customer-centric attitude.
- Working Conditions: Remote work environment with flexible hours.
Vacancy posted 20 hours ago
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