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Customer Service Representative

Full-time

Miranda HR

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and efficiently.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service delivery.
  • Assist in training new team members as needed.
    • Educational Qualifications: Diploma required
    • Experience Level: Less than 1 year of experience preferred
    • Skills and Competencies: Proficient in English, strong customer service, scheduling, problem-solving abilities, teamwork, account management, technical skills, and call center experience
    • Working Conditions: Fast-paced office environment with potential for shift work
    • Qualities and Traits: Adaptable, communicative, patient, and solution-oriented
Vacancy posted 12 hours ago
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