Customer Service Representative
Full-time
Miranda HR
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Collaborate with team members to improve customer service experience and support.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Excellent communication and interpersonal skills
- Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset
- Responsibilities and Duties: Ability to handle administrative tasks and maintain customer records
- Working Conditions: Fast-paced environment with flexible shifts available
Vacancy posted 9 days ago
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