Customer Service Supervisor
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle customer inquiries and resolve issues via phone, email, or chat.
- Provide accurate product and service information.
- Document customer interactions and generate reports.
- Work collaboratively with team members to enhance customer service quality.
- Follow up with customers to ensure satisfaction and address any further concerns.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1–3 years of experience in customer service or a related field.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Proficient in using customer service software and tools.
- Qualities and Traits: Strong problem-solving skills and a customer-focused attitude.
- Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.
Vacancy posted 6 days ago
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