Engineer I Automation Operations

If you are an Engineer I Automation Operations professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will support automation-enabled business processes by executing human-in-the-loop activities, monitoring automation performance, and assisting with exception management to help ensure reliable, accurate, and compliant operations. You will collaborate with cross-functional teams to support process stability, document findings, and contribute to continuous improvement initiatives that drive operational excellence and business value.


If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!



In This Role, Your Responsibilities Will Be:

• Execute routine human-in-the-loop activities that support Level 1 (L1) automation processes, ensuring outputs meet established quality, accuracy, and validation standards.
• Review and verify automated outputs using defined procedures and quality checks, escalating discrepancies or questions as needed.
• Assist in the identification and resolution of process exceptions generated by AI-enabled or automated workflows using established guidelines and workflows.
• Escalate non-routine, ambiguous, or complex issues to the appropriate stakeholders in a timely manner.
• Document exception details, observations, and relevant information to support process transparency, compliance, and continuous improvement efforts.
• Collaborate with technical and operational teams to support issue resolution and process effectiveness.
• Partner with cross-functional teams to exchange information and maintain alignment on process execution and operational priorities.
• Support the stabilization of newly deployed automation solutions through output validation, monitoring, and documentation activities.

Who You Are:


You consistently achieve results by focusing on priorities and delivering quality work with attention to detail. You build collaborative relationships and work effectively with others to accomplish shared goals. You communicate clearly and openly, adapting your approach to ensure understanding across diverse audiences. You demonstrate curiosity and learning agility, actively seeking opportunities to expand your knowledge, improve processes, and contribute to innovative solutions. These strengths enable you to work effectively in a dynamic, technology-enabled environment while supporting operational excellence.



For This Role, You Will Need:

• Bachelor's degree in Engineering, Information Technology, Computer Science, a technical discipline, or an equivalent combination of education, training, and relevant experience.
• Ability to follow documented procedures, analyze information, and maintain a high level of accuracy and attention to detail.
• Strong problem-solving and organizational skills with the ability to manage multiple priorities effectively.
• Effective written and verbal communication skills and the ability to collaborate across teams.
• Proficiency in documenting activities, observations, and process exceptions in a clear and structured manner.
• Comfort working with technology-enabled processes, digital tools, and automated workflows.

Preferred Qualifications that Set You Apart:

• Experience supporting automation-enabled business processes, shared services operations, or technical support environments.
• Familiarity with robotic process automation (RPA), AI-assisted workflows, or other automation technologies.
• Exposure to process improvement, quality assurance, exception management, or operational support activities.
• Knowledge of customer operations, quote-to-order processes, or related business functions.
• Experience working in a collaborative, cross-functional environment.
• Familiarity with reporting, documentation, and data analysis tools.

Our Culture & Commitment to You


At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.


We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

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ABOUT US

WHY EMERSON


Our Commitment to Our People


At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.


We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.


Accessibility Assistance or Accommodation


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ABOUT EMERSON


Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.


With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!


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