Customer Care Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Customer Care: Efficiently address inquiries, troubleshoot basic technical glitches, and resolve customer complaints.
Accurate Logging: Document all customer conversations, feedback, and resolutions clearly within the CRM database.
Subject Matter Expertise: Keep up-to-date with company products, policies, and services to deliver precise information.
Issue Escalation: Forward complex or unresolved problems smoothly to the right internal teams or leads.
Vacancy posted a month ago
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