Customer Service Agent
Full-time
Gratitude Jobs Ahead HR Inc
Description - Manage customer inquiries and provide timely and accurate information.
- Resolve customer complaints with an emphasis on empathy and patience.
- Document interactions and maintain customer records for follow-up.
- Collaborate with other departments to ensure a seamless customer experience.
- Continuously identify areas to improve customer service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or related field
- Experience Level: 1–3 years
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Problem-solving abilities
- Qualities and Traits: Empathetic and patient
- Qualities and Traits: Attention to detail and ability to work in a team
Vacancy posted 8 hours ago
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