Customer Service Representative
Full-time
Metacom Careers
Description - Assist customers with inquiries and provide exceptional service via phone, email, or chat.
- Manage and resolve customer complaints effectively and efficiently.
- Maintain customer records and update databases accurately.
- Coordinate with team members to ensure a high level of service quality.
- Provide feedback on recurring customer issues for continuous improvement.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years, including internships or relevant coursework.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent customer service orientation.
- Skills and Competencies: Proficient in scheduling and time management.
- Qualities and Traits: Outstanding problem-solving skills.
- Qualities and Traits: Team player with strong interpersonal skills.
Vacancy posted 7 days ago
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