Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Provide exceptional customer service through various channels including phone, email, and live chat.
- Resolve customer inquiries and issues promptly and efficiently.
- Maintain detailed records of customer interactions and transactions.
- Work collaboratively with team members to ensure customer satisfaction.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: 1–3 years of experience in customer service or a related field.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to handle difficult situations and provide effective solutions.
- Qualities and Traits: Empathetic and patient with customers.
- Working Conditions: Ability to work flexible hours, including evenings and weekends.
Requirements
Vacancy posted 3 days ago
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