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Customer Service Representative

Full-time

RSD Human Resource Management Consultancy

Customer Service Representative – Voice Account

Makati City | Onsite

Up to ₱20,000

Role Overview:

We are looking for a Customer Service Representative to handle customer concerns via phone. You will be part of a voice account team responsible for delivering quality service on every call.

Responsibilities:

  • Handle inbound and/or outbound customer calls
  • Assist customers with inquiries, complaints, and requests
  • Provide accurate information and resolve issues efficiently
  • Maintain professionalism and meet quality standards on every interaction
  • Hit targets and follow account-specific processes and guidelines

Qualifications:

  • Any educational attainment accepted
  • No BPO experience required, fresh graduates and career shifters welcome
  • Good communication skills
  • Willing to work onsite in Makati

Benefits:

  • Up to ₱20,000 salary package
  • Free medical & HMO (+ 2 dependents)
  • Free shuttle service
  • Meal & transportation allowance
  • Accidental & life insurance
  • 10% night differential
  • Salary increase after 6 months

Vacancy posted 4 days ago
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