Retail Admin Coordinator
Full-time
Beyond Innovations Inc
Job Description:
1. Communication & Correspondence Management
- Monitor and respond to high volumes of emails and Viber messages from store personnel and stakeholders.
- Serve as the liaison between stores and mall administration regarding store openings, existing operations, and administrative concerns.
- Attend to store calls and urgent inquiries promptly to minimize operational downtime.
2. Procurement & Financial Administration
- Requesting, encoding, and processing Request Forms (RF) and Billing Requests (BR).
- Following up on payment requests for RF forms to ensure vendor and service provider satisfaction.
- Coordinating with the Purchasing Department for retail store requirements and supply requests.
3. Maintenance & Facilities Coordination
- Monitoring store requests for repairs and supplies; following up on quotations for necessary works.
- Requesting and securing work permits for stores with lined-up repair schedules and coordinating with mall management for after-hours or opening-time access.
- Coordinating with external contractors to ensure repair tasks are completed as requested.
4. Reporting & Documentation
- Compiling and sending retail operations weekly task reports to RSV for executive review
- Ensuring all weekend schedules are fully coordinated with store personnel to prevent operational gaps.
- Maintaining organized digital files in OneDrive to ensure compliance and easy retrieval of store records.
5. Key Performance Indicators (KPIs)
- Responsiveness: Timely replies to Viber and email communications.
- Operational Continuity: Success rate of securing work permits and finishing repairs on schedule.
- Accuracy: Precision in encoding RF/BR forms and financial requests.
- Organization: Up-to-date maintenance of the OneDrive filing system.
Requirements:
Education: Business Administration / Management, Real Estate Management, Office Administration, or related field.
Experience: While this can be an entry-level professional role, 1 to 3 years of experience is highly beneficial.
Job Type: Full-time
Vacancy posted 12 hours ago
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