Business Intelligence Manager - WFM | AI Tools | BI Leadership
Full-time
Gratitude Inc
Job title : Business Intelligence Manager – WFM
Work Location: McKinley 6, McKinley Hill, Fort Bonifacio, Taguig City, Philippines
Work Setup: Hybrid
Job Description :
We are looking for an experienced Business Intelligence Manager – WFM to lead business intelligence initiatives supporting workforce management operations. This role requires strong expertise in BI, technical tools, programming languages, and AI-driven solutions. The successful candidate will lead specialists, drive the development of new solutions, oversee complex projects and processes, and provide technical guidance to improve business performance and operational efficiency.
Key Responsibilities :
Lead business intelligence initiatives and develop solutions for workforce management programs, projects, and processes.
Apply BI expertise, programming knowledge, and relevant technology tools to support data-driven decision-making.
Explore and implement AI-driven initiatives using tools such as OpenAI Codex, Claude, or comparable platforms.
Establish and implement policies, processes, and standards aligned with business priorities.
Lead, coach, mentor, and develop BI specialists, including managing team performance and employee development.
Required Skills :
Business Intelligence and Workforce Management (WFM)
Professional experience using AI tools or AI-driven initiatives
Knowledge of programming languages and technology stacks
BI team leadership and people management
Analytical thinking, solution development, and process improvement
Qualifications :
- Strong understanding of BI practices and related technical disciplines.
- Knowledge of programming languages and technology stacks.
- Professional experience with OpenAI Codex, Claude Code, Claude Cowork, or other relevant AI tools or initiatives.
- Ability to lead complex projects, develop solutions, and establish operational processes.
- Experience coaching, mentoring, and managing team members.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Business Intelligence Manager - WFM | AI Tools | BI Leadership in Manila vacancy
80000 - 110000 Php
...HIRING: BUSINESS INTELLIGENCE MANAGER – WFM Location: McKinley 6, McKinley Hill... ...Qualifications: • 1–2 years BI Managerial experience •... ...• Knowledge of AI tools such as OpenAI Codex, Claude... ...decision-making skills • Leadership, coaching, and mentoring experience...80000 - 110000 Php
...Job Title: Business Intelligence Manager - WFM Salary:80K to 110K Package Work setup: Hybrid... ...Claude Co-work/Code, or any AI initiative ·With knowledge... ...notes : How many years of BI managerial experience do you have? What AI tools have you used professionally?...- ...Business Intelligence Manager – WFM Account: TikTok Location: McKinley 6, McKinley Hill, Fort Bonifacio... ...and implement short- to medium-term BI solutions, processes, and analytical... ...management, and development. Leverage AI tools and emerging technologies to improve...
- ...Business Intelligence Manager – Workforce Management (WFM) Location: Fort Bonifacio, Taguig... ...is suited to a BI professional who combines... ...to use AI, automation, and emerging... ..., and analytical tools. Present business... ...of BI managerial/leadership experience do you...
110000 - 180000 Php
...activities within the business area OR support sub... ...-work/Code, or any AI initiative ·With... ...role (Business Intelligence ) Note: Answer the... ...How many years of BI managerial experience... ...you have? What AI tools have you used professionally... ...people have you managed? Are you amenable...- ...Senior Business Intelligence Manager – WFM Location: McKinley 6, McKinley Hill, Fort... ...technology, programming and AI initiatives , along with proven... ...implementation of tactical BI solutions aligned with... ...professional experience with AI tools/initiatives , including...
110000 - 120000 Php
...Hiring – Senior Business Intelligence Manager – WFM Location: McKinley 6, McKinley Hill, Fort Bonifacio,... ...Intelligence Manager – WFM to lead BI initiatives, develop solutions for complex... ...-driven initiatives. Leverage AI tools and modern technology solutions to improve...1100000 - 1300000 Php
...Job Title: Senior Business Intelligence Manager-WFM Salary: 110k-180K Package Work setup... ...Claude Co-work/Code, or any AI initiative ·With knowledge... ...notes : How many years of BI managerial experience do you have? What AI tools have you used professionally?...- ...Senior Business Intelligence Manager – Workforce Management (WFM) Location: Taguig City, Philippines... ...ideal for an experienced BI leader who combines people... ...WFM knowledge, and modern AI capabilities to develop... ...languages, technologies, tools, and technical approaches...
- ...Senior Business Intelligence Manager – WFM Location: McKinley 6, McKinley Hill, Fort Bonifacio, Taguig City Work Setup... .... The role requires strong expertise in BI, analytics, technology, programming, and emerging AI tools. The successful candidate will serve as...
- ...-tier, strategic leadership role! ---... ...hunt for a Senior BI Manager who doesn't just... ...Workforce Management intelligence. You'll have... ...raw numbers and business impact, this is YOUR... ...: · AI Tool Proficiency – hands... ...level background in WFM data, reporting,...
- ...for a detail-oriented WFM Software Administrator... ..., experience with WFM tools, and a passion for... ...and support Workforce Management (WFM) systems and operational... ...strategies align with business objectives. Share... ...highly preferred. ~ Leadership or team coordination...
- ...analytical and proactive Business Analyst who can... ...where AI, automation and technology... ...benefit from AI, intelligent automation or workflow... ...independently and manage deliverables in a... ...process modelling tools such as BPMN,... ...operating. Direct Leadership Exposure:...
38000 - 40000 Php
...and analyze workforce management metrics including occupancy... ...and supervise the WFM team, providing... ...volume projections and business needs Track and report... ...workforce management tools and systems What... ...environment Demonstrated leadership experience with the...- ...specializing in enterprise SaaS and AI-powered business solutions for organizations... ...Business Development Manager who can develop strategic enterprise... ...Officer and internal leadership to align business... ...agentic AI, AI-powered sales tools, or SaaS platforms with embedded...Remote job
- ...WFM Team Lead | Workforce Management | BPO | Onsite | Davao City Location: Davao... ...Workforce Management , leadership, and workforce planning who... ...efficiency, and partnering with business leaders to achieve... ...Utilize workforce management tools and advanced Excel...
- ...WFM Software Administrator I | Workforce Management | Contact Center | Onsite | Pasay (MOA) Location... ...systems and operational tools. Monitor workforce... ...~ Bachelor's degree in Business, Information Technology,... ...Microsoft Excel Leadership or team coordination experience...
- ...Overview: We are seeking a WFM Team Lead to oversee all operational... .... Key Responsibilities: Manage and oversee all workforce... ...provide professional expertise and leadership. Drive day-to-day process... ...required. Knowledge of WFM tools (Verint, NICE, Aspect, Genesys...
- ...Strategic Leadership Lead execution... ...analytics and AI roadmap in support... ...and business requirements.... ...Analytics and Business Intelligence Lead centralized... ...-support tools that optimize business... ...and cost management strategies.... ...tools (e.g. Power BI, Tableau, SQL and...
- ...Job Title: WFM Team Lead Work Location: Alabang... ...background in workforce management within a BPO/contact center... ...volume projections and business needs. # Track and... ...with proficiency in WFM tools, Excel, and KPI reporting. # Leadership & Coaching – Proven experience...
- ...responsible for translating Kroll's AI strategy into scalable,... ..., Data Engineering and business technology teams to ensure AI... ...Security to embed identity, access management, governance, data protection,... ...This role provides the leadership that enables AI capabilities...
- ...Job title: Sr. Project Manager - AI & Process... ...Category: ERP/CRM/Tools Salary: Confidential... ...involving AI, Generative AI, intelligent automation, machine learning... ...identification and business case development... ...data, AI, risk, and leadership teams to translate business...
- ...looking for an experienced Workforce Management (WFM) Team Lead to support a Travel account... ...workforce management experience, and proven leadership capabilities. Key Responsibilities... ...the development and maintenance of WFM tools, systems, and reporting processes....
50000 - 65000 Php
...Senior Executive Assistant | AI & Business Operations Salary: Php 50... ...right hand to the company's leadership team. This is far from a... ...Executive Support & Inbox Management Take complete ownership of... ...informed about emerging AI tools and propose continuous improvements...- ...Architect – Generative AI to lead the... ...can translate complex business requirements into scalable... ...integration. Demonstrated leadership in AI/ML and Data... ...leadership required; people management is not required).... ...Generative AI & Artificial Intelligence Solution &...
140000 - 150000 Php
...Hiring: Senior AI Delivery Manager Location: ADB Office, Ortigas, Pasig Work Setup: Hybrid – 3 days onsite per week Shift: Day... ...system implementation. Key Responsibilities Translate business and product priorities into implementation plans, milestones...190000 - 200000 Php
...Job Title: Manager Expert - Technical Architect for AI Category: Architecture Location... ...integration. • Demonstrated leadership in AI/ML and Data... ...place . Helps analyze business software requirements and... ...Skills: *Artificial Intelligence *English *Solution Analysis...- ...WFM Team Lead | Workforce Management | Contact Center Operations | Onsite | Pasay (MOA... ...Workforce Management Leadership Lead the day-to-day... ...workforce allocation based on business demand. Manage... ...more Workforce Management tools: Verint WFM NICE...
145000 - 150000 Php
...Job Title: Senior AI Delivery Manager Shift: Day shift (8am – 5pm) Work Set-up: Hybrid (3x reporting on-site per week) Salary: 150,000... ...Coordinate requirements elaboration with product managers, business users, technical leads, data owners, and platform teams to define...- ...preventative health, weight management and specific women's... ...Management (WFM) Specialist , you will... ...managers and senior leadership; support workforce... ..., and leverage tools or automation to improve... ...interview process. We use AI-assisted tools across our business to help our teams...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Business Intelligence Manager - WFM | AI Tools | BI Leadership. Be the first to apply!
