Assistant Manager - Quality Assurance (QA)
Full-time
J-K Network Services
COMPANY PROFILE: With 18 years of industry experience, the company offers a wide range of BPO services supported by state-of-the-art facilities in prime Manila locations. It is known for delivering reliable, high-quality solutions tailored to meet diverse business needs.
Position: Assistant Manager – Quality Assurance (QA)
Company Industry: BPO Company
Work Location: Alabang
Work Schedule: Shifting schedules
Salary: Php 60,000 - Php 70,000
Work Set Up: Work onsite
BENEFITS:
- Quarterly performance bonus
- Outstanding career development opportunities and fast track career progression.
- Enjoy a fair work-life balance.
- HMO and Life Insurance for employee and 2 dependents for free.
- Great place to work certified
JOB REQUIREMENTS:
- Bachelor Degree Holder
- At least 4 to 5 years total BPO work experience
- At least 4 years of leadership experience
- Amenable to work in shifting schedules
- Amenable to work onsite
JOB RESPONSIBILITIES:
- Ensure quality standards are followed across all processes and during new project ramp-ups
- Identify issues in client processes and put controls in place to prevent errors.
- Monitor transactions and processes to ensure consistent and stable performance.
- Track quality scores and work on improving overall performance.
- Join client reviews and share quality performance updates.
- Review customer complaints, find root causes, and implement corrective actions.
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
- Initial Interview
- Final Interview
- Job Offer
Vacancy posted 20 hours ago
Similar jobs that could be interesting for youBased on the Assistant Manager - Quality Assurance (QA) in Taguig vacancy
- ...Maintain accurate records, verify production check sheets, and manage document control. Internal Audits: Perform regular... ...Identify product defects, perform root cause analysis, and assist in resolving quality issues with production teams. Lab Testing: Collect...
- ...specialist Address quality issues – findings, and... ...Email Subject Format: QA Specialist Applicant:... ...looking for (2) QUALITY ASSURANCE SPECIALIST for Globe... ...Administration or Business Management course or any related... ...and/or Administrative Assistant preferred With...
- ...Quality Assurance Manager (Telco) – Urgent Hiring Location: Davao (Onsite) *Employment Type:** Full-Time Salary:** ₱80,000 – ₱100,000 Urgent... ...Provide coaching, mentoring, and performance management to QA Team Leads and Analysts. * Ensure compliance with client...
- ...Reporting - reviews and analyzes QA output, records, and data. Ensure quality, efficiently, and productivity standards... .... Goal Setting & Performance management - Conducts regular performance... ...goal attainment. Strategies - assists the QA Manager in developing operational...
- ...report defects to the development team. Collaborate with cross-functional teams to ensure product quality and compliance. Assist in the development of quality assurance guidelines and standards. Participate in team meetings to discuss project progress and quality...
- ...handles product importation, develops new business opportunities, assists sales efforts, and works with distributors and food service... ...including simple sales trend analyses. Support the Assistant Manager with assigned tasks, ensuring they are carried out and completed...
- ...BPO Quality Assurance Manager – Call Center Operations Location: Onsite – MOA / McKinley Department: Quality Assurance Salary: 80,000 –... ...Summary We are seeking a Quality Assurance Manager to lead the QA function within our BPO operations. The role will oversee QA...
- ...for a Licensed Pharmacist or Licensed Chemist with a passion for quality and compliance to join our growing team! Location: McKinley... ...Licensed Chemist At least 6 months of experience in Quality Assurance, Manufacturing, or the Pharmaceutical Industry Background in...
- Job Description doing Laboratory Testing and Data Recording and Documentation and also need to have knowledge of laboratory instruments
- ...time to ensure consistent quality and performance.... ...engagement. Quality Assurance and Feedback Conduct... ...Compliance and Risk Management Ensure all live content... ...Training and Development Assist in onboarding and... ...training sessions based on QA findings and trends.6....
- ...innovators, program and construction managers and other professionals... ...Job Description Perform quality checks and audits on GBS processes... ..., and procedures. Analyze QA data and report findings to... ...the QA Calibration process. Assist in developing and updating QA...
- ...Description Develop and implement quality assurance processes and procedures. Conduct regular audits and inspections to ensure compliance with quality standards. Collaborate with cross-functional teams to identify and resolve quality issues. Prepare detailed...
- ...Description / Requirements Job title: Quality Assurance LOB: Banking, Financial Services, and Insurance (BFSI) Account: Financial/ Credit Card Location: On-site in Taguig Work Timing: Shifting Salary: 33,000 - 38,000 basic / 2,000 allowance Target start...
- ...experience in US medical billing, with at least 1–2 years in a quality/auditing role. ~ Strong knowledge of CPT, ICD-10, HCPCS codes,... ...enhance agent performance. Maintain accurate and up-to-date QA reports, records, and dashboards. Participate in calibration...
- ...Issuer licenses from a central bank. The Quality Assurance Associate will report directly to the Customer Experience and Governance Manager . The identified person will work... ...The role will be required to create a QA scorecard that will be reviewed and improved...
- ...seeking a highly skilled and detail-oriented Inpatient Coder - Quality Assurance Specialist to join our team. This role is crucial for... ...Have Qualifications Bachelor's degree in Health Information Management, Nursing, or a related healthcare field is preferred. A relevant...
- ...About the Role The Quality Assurance (QA) Analyst will be responsible for ensuring the quality and performance of our software products through... ...in an Agile environment. Key Responsibilities: Assist with the development of test plans Prepare, action and track...
775000 $ per day
...ROLE--- POSITION TITLE: Quality Auditing Associate Manager WORK SETUP: Return to Office... ...targets for all quality assurance audits. • Develop and... ...client satisfaction. • Assist with monitoring and tracking... ...: • Standard QA Profile • 8 to 12 years of...- ...Status: Active Account/Category/Campaign: Quality Assurance We are looking for an experienced QA Manager who can drive quality performance, strengthen coaching... ...management review. Provides information to assist in the feedback and formal education process of...
- ...Job Title: Quality Manager Account :Travel| Expedia Work Location: MOA & Mckinley Work Setup & Schedule: Onsite/Night Shift Salary... ...measures for management review. Provides information to assist in the feedback and formal education process of individuals on...
- ...Job Summary: The Quality Assurance Manager is responsible for ensuring that all food products meet the highest quality and safety standards, complying with both internal policies and external regulations. This role oversees the implementation and management of quality...
85000 Php
...countries globally. Position: Korean Quality Analyst Industry: IT/BPO Company... ...fluently • With at least a year quality assurance role (BPO-related experience is highly preferred... ...• Language Assessment • Final Interview with Quality Manager • Job Offer...- ...EviSmart Quality & Adoption Specialist “Engineering ships the feature. This role makes... ...it on Day 1? Right now, that gap is managed informally. Features go live and edge... ...a failed feature. A feature that passes QA but ships with the wrong behavior is a failed...
- ...contracts, ensuring compliance with licenses and permits, and managing corporate and ISO documentation. The Document Controller is responsible... ...as authorized; coordinate with legal counsels as needed # Assist with local and international stakeholder relationship...
- ...We are seeking an experienced Workforce & Quality Manager to lead workforce planning, quality assurance, and performance analytics for a global BPO operation. This... ...in Workforce Management (WFM), Quality Assurance (QA), analytics tools, and stakeholder management within...
- ...engineering support, technical integrations, or QA in a technical setting. Strong... ...architectures. Proven growth into leadership, QA management, or senior technical roles. Experience... ...: Manage and mentor a team of Quality Analysts by setting clear expectations, conducting...
- ...Overview Ensures that the quality of task completion is... ...Team. Prepares QA daily, weekly and monthly... ...to suit their need. Assist Service Delivery teams... ...drive error correction Manage and resolve 1st level... ...~1 -2 years Quality Assurance experience in pharmaceutical...
- ...development teams to improve overall software quality. Participate in code reviews to... ...feedback on quality and testability. Assist in the development of automated testing... ...Level: 0–2 years of experience in quality assurance testing. Skills and Competencies:...
- ...Description The Training & Quality Manager is responsible for developing, delivering, and evaluating training programs across technical and non-technical disciplines, while also ensuring the highest quality standards in customer interactions and operational processes....
- ...Develop and maintain quality management system documentation. Ensure compliance with regulatory standards and company policies. Conduct internal audits and coordinate corrective actions. Provide training and support to staff on quality practices. Analyze data...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Assistant Manager - Quality Assurance (QA). Be the first to apply!
