Supervisor

MAJOR RESPONSIBILITIES:

A.Achieves sales and profitability target of the Operations Group

1.Develop Store Operational Plans and Programs to achieve targeted annual salesgrowth

2.Assist the Area Manager in the preparation of plans and programs for the AreaGroup

3.Ensure adequate supply, distribution, and promotion of Merchandise to optimizesale

4.Ensure adequate manning at the store to optimize sales

5.Maintain Overall Brand Image at the store level

B. Exceed Customer Expectation

1.Implement Operational, Customer, and Sales Excellence Programs:

a)Adherence to Standard Operating Procedures

b)Adherence to Customer Service Programs

c)Adherence to Personnel Image Standards

2. Achieves zero customer complaint at store level and ensure that all customer concerns are handled properly and promptly

C.Manpower Development

1. Conduct regular staff meeting to orient staff on new policies, changes in work system and to address people and work concerns
2. Control employee’s behavior by following the company's Employee Discipline Procedures and Code of Conduct

D. Maintain Store Image

E. Implement and evaluate Inventory Management Standards / Systems to achieve the target Inventory Cost for the store

F. Asset Management

1. Ensure that Company assets and properties are well secured and safe at all times

  G. Cash Management

1. Ensure proper safekeeping of cash sales before deposit, and that no variances are audited

2.Ensure the safekeep and proper use of store's petty cash fund and other funds

3.Ensure proper turn-over of cash sales and official documents/records