Retail Sales Associate
Full-time
The Hird Corp.
Elevate Every Shopping Moment – Join the Retail Revolution!
Love fashion, trends, and turning browsers into loyal buyers? Step into the fast-paced world of premium retail brands and become the go-to expert helping customers worldwide shop smarter, style better, and enjoy seamless experiences — all from a vibrant BPO hub in Cebu!
Responsibilities
- Guiding customers through product questions, sizing, styling tips & gift ideas
- Processing orders, handling returns/exchanges, tracking shipments & managing accounts
- Delivering personalized, 5-star service via phone, chat & email
- Turning potential issues into happy resolutions and rave reviews
- Spotting upsells opportunities naturally and confidently
Who We're Looking For
- College graduate (any field) – with or without experience
- Senior High School graduates with at least 6 months customer service / BPO exposure
- College undergraduates (at least 2 years / 4 semesters completed)
- Fresh graduates highly encouraged — passion for retail beats experience!
- Excellent English communication (clear, friendly & confident)
- Must be willing to work on-site in Cebu City on a shifting schedule
Perks & Benefits
- Competitive salary package + attractive performance incentives & commissions
- HMO coverage on Day 1 (plus dependents eligibility)
- Night differential, 13th month pay & government-mandated benefits
- Modern office with pantry, chill zones & team-building fun
- Comprehensive paid training & ongoing coaching
- Recognition programs, monthly perks & career progression tracks
Vacancy posted more than 2 months ago
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