Logistics Coordinator (Customs Brokerage)

We're Hiring: Logistics Coordinator

Key Responsibilities

• Manage end-to-end operational monitoring of assigned shipments from origin to final delivery.

• Track shipment milestones, including booking confirmation, ETD, ATD, ETA, manifest validation, cargo discharge, cargo release, and delivery completion.

• Review and validate shipping documents such as commercial invoices, packing lists, bills of lading, permits, and other required operational documents.

• Ensure shipment readiness before customs clearance processing.

• Coordinate with shipping lines, freight forwarders, agents, warehouse personnel, trucking providers, customs broker representatives (CBRs), and clients regarding shipment status and operational requirements.

• Coordinate with the Declarant Team for customs clearance processing and the Regulatory & Compliance Affairs Team for permits, licenses, and regulatory requirements.

• Monitor critical shipment timelines, including storage, detention, demurrage, abandonment, and container return schedules.

• Oversee delivery preparation, including gate pass processing, CRO/DO coordination, trucking schedules, and delivery instructions.

• Monitor cargo release and delivery execution to ensure successful completion of deliveries.

• Secure and validate Proof of Delivery (POD), Delivery Receipts (DR), and other required completion documents.

• Prepare, review, and validate fund requests and shipment liquidation documents.

• Identify operational risks and promptly escalate shipment delays, discrepancies, compliance issues, or exceptions.

• Provide timely shipment updates and operational visibility reports to supervisors and management.

• Ensure compliance with company operational procedures, service standards, and client requirements.

• Participate in process improvement initiatives and operational workflow standardization.

Qualifications

• Bachelor's Degree in Customs Administration, Logistics, Supply Chain Management, Business Administration, or any related field.

• Licensed Customs Broker is an advantage but not required.

• Minimum of 2–4 years of experience in customs brokerage, logistics coordination, freight forwarding, or shipment operations.

• Experience in end-to-end shipment coordination and operational monitoring is highly preferred.

Required Skills

• Strong logistics coordination and shipment monitoring skills

• Knowledge of customs brokerage and freight forwarding operations

• Shipping documentation review and validation

• Delivery and trucking coordination

• Excellent analytical and problem-solving abilities

• Strong time management and multitasking skills

• Effective communication and stakeholder management

• High attention to detail and operational accuracy

• Ability to work under pressure and manage urgent operational issues

• Proficient in Microsoft Office applications and logistics/operational systems

We value our employees and provide a competitive compensation and benefits package, including:

• Competitive Salary

• HMO Coverage

• Free Accommodation

• Meal Allowance

• Transportation Allowance

• Government Mandated Benefits

• Opportunities for Professional Growth and Career Development

• Monday to Friday Work Schedule

• Collaborative and Professional Work Environment