Customer Service Representative in Top Bpo's. Salary upto 35K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service through various communication channels.
- Handle customer inquiries, complaints, and support requests in a timely manner.
- Maintain comprehensive knowledge of products and services to assist customers effectively.
- Document interactions with customers to ensure accurate tracking of issues and resolutions.
- Collaborate with team members to enhance customer service strategies and processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years of customer service experience.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Patient, empathetic, and solution-oriented.
- Responsibilities and Duties: Ability to work in a fast-paced environment and meet performance targets.
- Working Conditions: May require shift work including evenings and weekends.
Vacancy posted 6 hours ago
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