Customer Success Specialist DRMI-001227
Full-time
Dempsey Resource Management, Inc.
Are you passionate about building strong client relationships and delivering exceptional customer experiences? We're looking for a Customer Success Specialist to help customers maximize the value of our solutions while ensuring long-term satisfaction, retention, and business growth. Job Summary: The Customer Success Specialist plays a key role in managing the customer lifecycle, from onboarding and after-sales support to contract renewals and account growth. This role works closely with the Sales and Operations teams to ensure a seamless customer experience while identifying opportunities to strengthen client relationships and expand business. What You'll Do:
- Build and maintain strong relationships with customers, partners, and suppliers
- Address customer concerns and coordinate timely resolution with internal teams
- Monitor the customer journey, including onboarding, after-sales support, contract renewals, and retention
- Conduct customer satisfaction surveys, business reviews, and regular client check-ins
- Track solution performance and ensure customers receive excellent support
- Coordinate with cross-functional teams to ensure timely delivery of products and services
- Work closely with the Sales team to support subscription renewals and account growth
- Review technical documents for completeness and compliance with payment requirements
- Coordinate with project stakeholders regarding payment requests and required documentation
- Bachelor's degree in Business, Marketing, Information Technology, or a related field
- At least 2–3 years of experience in Customer Success, Account Management, B2B Sales, or a similar role
- Experience in the IT industry is an advantage
- Experience handling enterprise and government accounts is a plus
- Customer-focused with a passion for delivering outstanding customer experiences
- Strong communication, relationship-building, and problem-solving skills
- Highly organized with the ability to manage multiple customer accounts effectively
- Able to collaborate with cross-functional teams in a fast-paced environment
- Salary Range: PHP 30,000–PHP 45,000
- Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM
- Work Arrangement: Fully Onsite
- Work Location: Quezon City
- Employment Type: Full-time
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Success Specialist DRMI-001227 in Quezon, Quezon vacancy
- ...challenges? We're looking for a Solutions Specialist to work closely with our Sales and Technical teams in delivering customized IT solutions that meet customer needs. Job... ...product demonstrations while ensuring the successful implementation of recommended solutions....
Dempsey Resource Management, Inc.
Quezon, Quezon2 days ago - ...generation and client engagement? We're looking for an Inside Sales Specialist to help drive business growth by identifying new opportunities... ...leads by identifying key decision-makers and understanding customer requirements - Present and promote the company's portfolio of...
Dempsey Resource Management, Inc.
Quezon, Quezon2 days ago - ...strong client relationships? We're looking for a Product Sales Specialist to drive sales growth, manage client accounts, and serve as... ...- Collaborate with the Product Development team by providing customer feedback and market insights - Work with Sales and Technical...
Dempsey Resource Management, Inc.
Quezon, Quezon2 days ago - ...supporting sales operations? We're looking for a Sales Admin Specialist to provide administrative support, streamline sales processes,... ...development while maintaining efficient order processing and customer support. What You'll Do: - Process and manage sales orders...
Dempsey Resource Management, Inc.
Quezon, Quezon2 days ago - WE'RE HIRING: Two Sales Officers Qualifications: - Bachelor's degree in Business, Marketing, or a related field - At least 3 years of solid sales experience - Background in Real Estate, Technology Equipment, or similar industries is an advantage - Proven track ...
Dempsey Resource Management, Inc.
Quezon, Quezon8 days ago - RSD Human Resource Management Consultancy is a registered placement firm in the Philippines. Our freelance recruiters specialize in virtual resourcing, volume hiring, executive search, and consultancy-helping companies meet staffing needs efficiently.
RSD Human Resource Consultancy
Quezon, Quezona month ago - INVENTORY SPECIALIST ( CONSTRUCTION COMPANY ) QUEZON CITY - MALE/FEMALE - Age: 28yo to 35yo - College Graduate - With ATLEAST 3yrs work experience in related field - Pleasant personality and Presentable appearance - Good communication and interpersonal...
Dempsey Resources Management Inc.
Quezon, Quezon15 days ago - GROWTHBACKER | Remote Sales Specialist Drive Business Growth with CYBERBACKER Are you... ...building skills. Confident, persuasive, and customer-focused mindset. Resilient and... ...Outreach Tools Structured Support System for Success Performance-Based Growth and...
Cyberbacker Careers
Quezon, Quezona month ago - Growthbacker (Remote Sales Specialist) - Work From Home Join Cyberbacker as a Growthbacker, a dynamic remote sales role designed for... ...their needs, and help them discover solutions that support their success. Key Responsibilities Conduct outbound calls to...
Cyberbacker Careers
Quezon, Quezona month ago - MEDTECH GRADUATES ( 20K) ( PRODUCT APPLICATION SPECIALIST) QUEZON CITY Conduct product demonstrations, presentations, and hands-on training... ...communication skills team player, passionate, flexible and driven customer relationship management STARTING SALARY: 20,000
Dempsey Resources Management Inc.
Quezon, Quezona month ago - ...seeking Online Sales Freelancers to promote MultiMe AI, acquire new customers, and contribute to the growth of our international user community. What We Offer USD 30 commission for every successful annual subscription sold. Fully remote position with flexible working...
StrongBodyAi
Quezon, Quezon22 days ago - ...you love solving problems, analyzing data, and driving business success? Join our team and help shape smarter decisions! *Position:... ...and support to be delivered to clients. - Analyze and resolve customer issues related to data and processes during ERP implementation....
Dalmanutha General Services, Inc.
Quezon, Quezona month ago - ...( PREF WITH HONORS) CAN START ASAP CAN WORK IN QUEZON CITY TRAINABLE SCOPE OF JOB MUST BE WILLING TO TRAVEL ( ATTEND CLIENT MEETING / ASSIST OR HELP PRODUCT PRESENTATION BY THE PRODUCT APPLICATION SPECIALIST ) TO HOSPITALS /DOCTORS OR LABORATORY CLINICS
Dempsey Resources Management Inc.
Quezon, Quezona month ago - ...offer negotiation. Develop and maintain strong, positive relationships with both our clients and candidates to ensure a smooth and successful hiring experience for all parties. Requirements Proven experience as a Sourcer, Headhunter, and Recruiter, or in a similar...
MKIT (HONG KONG) HOLDINGS LIMITED
Quezon, Quezon19 days ago - Duties and Responsibilities of a Helper Helper works with salesman and driver to deliver products to customers and clients. Helpers are responsible for all tasks such as loading and unloading the truck. Responsible to assure that all item for delivery is safely...
Commonwealth Foods, Inc.
Quezon, Quezon14 days ago - JOB RESPONSIBILITIES: Sells Comfoods products to outlets located within the sales route/area assigned Checks customers' stocks inventory, estimates their needs, offer and proposes stock volume for the Client's requirement. Expands client base by finding new...
Commonwealth Foods, Inc.
Quezon, Quezon14 days ago - ...truck assigned to Comfoods route salesman. Assists assigned salesman in his daily sales job of selling Comfoods products to his customers. Safekeeps and account for all stocks loaded or unloaded from the assigned sales truck. Takes care/maintains assigned...
Commonwealth Foods, Inc.
Quezon, Quezon14 days ago - ...Manager – Marine & Port Construction to lead and manage marine infrastructure projects from planning through completion. The successful candidate will play a key role in ensuring projects are delivered safely, efficiently, on schedule, and within budget while maintaining...
J.C. Piñon Construction Inc
Quezon, Quezona month ago - ...diploma or equivalent required. Some college coursework or hospitality training preferred. Experience: 1-2 years of experience in customer service, hospitality, or a related field. Experience in a residential setting is a plus. Skills: Excellent communication and...
Dempsey Resources Management Inc.
Quezon, Quezona month ago - ...upon regularization *FREE ACCOMMODATION IN CONDO for FEMALE Duties and Responsibilities: *Prospecting: Identifying potential customers through market research, networking, and digital tools. - Must know how to identify decision-makers, stakeholders, and key...
Dalmanutha General Services, Inc.
Quezon, Quezona month ago - ...Strong organizational and administrative skills. Ability to manage multiple tasks and deadlines. Proactive, detail-oriented, and customer-service focused. Why Join CYBERBACKER? 100% Work-From-Home Setup Paid Training and Career Growth Opportunities Stable Long-...
CYBERBACKER
Quezon, Quezona month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Specialist DRMI-001227. Be the first to apply!
