Inbound SDR / Appointment Setter

This is a remote position.

Boogie Team is looking for a fast, organized, and reliable Inbound SDR / Appointment Setter to support a garage door company by managing incoming leads, qualifying prospects, and booking appointments. This role is critical to ensuring leads are contacted quickly, properly qualified, and converted into scheduled appointments.

The ideal candidate is highly responsive, detail-oriented, and comfortable handling multiple conversations across phone, text, and email while maintaining accurate records within the CRM.

Key Responsibilities

• Respond quickly to new inbound leads via phone, text, and email

• Qualify prospects and schedule appointments with the appropriate team members

• Follow up consistently with unresponsive leads to maximize booking opportunities

• Confirm appointments and help reduce no-shows

• Update all lead activity, notes, and appointment details in Go High Level

• Assign appointments to the correct team members based on availability or service area

• Keep the CRM pipeline clean, organized, and accurate

• Maintain fast response times and professional communication with prospects

• Track lead status and ensure all follow-up activities are completed

Requirements

• Experience with appointment setting, inbound sales, or lead qualification

• Strong English verbal and written communication skills

• Professional and confident phone presence

• Experience using CRM systems; Go High Level experience preferred

• Ability to manage multiple leads and conversations simultaneously

• Strong organizational and time management skills

• Detail-oriented with accurate data entry skills

• Comfortable working with KPIs and performance metrics

• Reliable internet connection and remote work setup

• Proactive, responsive, and self-motivated