Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Provide exceptional customer service via phone, email, and live chat.
- Handle customer inquiries, complaints, and issues effectively and promptly.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to achieve customer satisfaction goals.
- Participate in training and development programs to enhance service skills.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience
- Experience Level: 1-3 years in a customer service role
- Skills and Competencies: Strong communication and interpersonal skills
- Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively
- Qualities and Traits: Patience and empathy to handle customer needs
- Working Conditions: Ability to work in a fast-paced environment
Vacancy posted 11 hours ago
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