Customer Service Agents - Relocation Package Offer

Join our dynamic team as a Customer Support Representative. This full-time position is based in Cagayan de Oro, Misamis Oriental. In this role, you will be the voice of our company, providing exceptional customer service and support to our growing client base. Offers a Relocation Package to outside CDO candidates. What you'll be doing Respond to customer inquiries and requests through various communication channels (phone, email, chat) Troubleshoot and resolve customer issues in a timely and efficient manner Provide product and service information to customers Document customer interactions and maintain accurate records Identify opportunities to improve customer experience and suggest process enhancements Collaborate with cross-functional teams to ensure customer satisfaction Maintain a high level of professionalism and customer service at all times What we're looking for Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Friendly, patient and customer-focused attitude Previous experience in a customer service or call centre role is preferred Basic technical skills and familiarity with customer service software Ability to work in a fast-paced environment and handle multiple tasks simultaneously Apply now and join our team!