TELCO Call center agents
Full-time
Talent Outsourcing Channel (TORCH) Solutions
Talent Outsourcing Channel Solutions' is seeking an enthusiastic and committed Telco Customer Service Representative to join our growing team in Cagayan de Oro Misamis Oriental. As a full-time member of our customer service department, you will play a vital role in providing exceptional support and assistance to our valued clients. Key Responsibilities Respond to inbound customer inquiries, complaints, and requests via telephone, email, and chat channels Troubleshoot and resolve customer issues in a timely and professional manner Provide accurate information about our products and services, and assist customers in navigating our systems Maintain a positive and engaging attitude, ensuring a great customer experience Document all customer interactions and follow up as needed Adhere to established company policies, procedures, and quality standards Continuously seek opportunities to improve customer satisfaction and streamline processes What We're Looking For High school diploma or equivalent applicant with 6mos. experience in a customer service or call centre environment is preferred Strong communication and interpersonal skills, with the ability to listen and respond effectively Proficiency in using computer systems and software applications Excellent problem-solving and decision-making abilities Commitment to providing exceptional customer service Fluency in English and the local language What We Offer Competitive salary and performance-based bonuses Comprehensive health and medical benefits Opportunities for career advancement and professional development Supportive and collaborative work environment Fun and engaging team-building activities
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the TELCO Call center agents in Misamis Occidental vacancy
- ...Job Summary A Call Center Agent is responsible for providing exceptional customer service by handling inbound and outbound calls. The role involves assisting customers with inquiries, resolving issues, processing requests, and ensuring a positive customer experience while...
- ...We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a...
- ...We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities Handle customer calls via...
- ...Job Title: Call Center Agent Department: Customer Support / Operations Employment Type: Full-Time Job Summary: Join us a Call Center Agent! You’ll be the first point of contact for our customers, assisting with inquiries, resolving issues, and delivering...
- ...start your career in the BPO industry? We're looking for enthusiastic, customer-focused individuals to join our growing team as Call Center Agents. Whether you're an experienced professional or just starting your career, we'd love to hear from you! Job Responsibilities:...
- ...We're hiring experienced Customer Service Representatives to join our growing team. You'll be the voice of our company, answering calls, providing product info, and resolving customer issues. What you'll be responsible for: Answering inbound calls professionally...
- ...Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. What are we looking for? A High School...
- ...the voice of our company, helping customers with questions, product info, and any issues that come up. What you'll do: Answer calls with a friendly, professional tone Explain our products in a clear and simple way Resolve customer concerns quickly and with care...
- Answer, make calls, emails, or chats; use active listening to understand needs. Provide solutions, troubleshoot issues, de-escalate angry customers, and ensure satisfactory resolutions. Offer product/service details, process orders, take payments, upsell, and inform about...
- ...Job Description We are looking for enthusiastic and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling inbound and outbound customer calls, resolving inquiries, providing product and service information...
- ...Customer Support: Answer inbound calls, chats, or emails to assist customers with inquiries, billing, or technical issues. Problem Solving: Guide customers through troubleshooting steps or escalate complex issues to the right team. Data Management: Accurately update...
- ...Job Summary We are looking for enthusiastic and customer-focused Call Center Agents to join our onsite team. In this role, you will assist customers by handling inquiries, resolving concerns, and providing accurate information through phone, email, or chat while delivering...
- ...We're on the lookout for warm, people-focused individuals to join our call center team—people who genuinely care about making each customer feel heard and appreciated. In this position, you'll answer incoming calls, explain our products in plain, simple language, work...
- ...Job Summary We are looking for enthusiastic, motivated, and customer-focused individuals to join our team as Call Center Agents. No prior experience is required—we provide comprehensive training to help you succeed. In this role, you will assist customers by answering...
- ...Job Summary We are looking for motivated and customer-focused Call Center Agents with at least 6 months of BPO experience to join our growing team. The ideal candidate will handle customer inquiries, resolve concerns efficiently, and provide exceptional customer service...
- ...We are looking for Call Center Agents to join our team! You will be the first point of contact for our customers. Your main goal is to help customers with their questions, concerns, and requests over the phone. No experience needed, we will teach you everything you...
- ...The Call Center Agent serves as the primary point of contact between the company and its customers. The role involves handling customer inquiries, resolving concerns, providing product and service information, and ensuring a high level of customer satisfaction through...
- Description Handle customer inquiries professionally and effectively. Provide accurate information about products and services. Assist in resolving customer complaints in a timely manner. Maintain records of customer interactions using the CRM system. Follow...
- Description Provide exceptional customer service through phone, email, and chat support. Assist customers with inquiries, issues, and product-related questions. Resolve customer concerns in a timely and efficient manner. Maintain knowledge of products and services...
- Provide accurate and complete information to customers regarding company products, services, and policies.
- ...Description Manage inbound calls in a timely manner. Provide excellent customer service by addressing customer inquiries and resolving issues. Document call information according to standard operating procedures. Maintain a positive attitude and focus on customer...
- ...Handle incoming calls and respond to customer inquiries effectively. Provide information about products and services while ensuring... ...work in a team Responsibilities and Duties: Adherence to call center protocols and guidelines Working Conditions: Fast-paced and...
- Customer Service Representative with strong communication and problem-solving skills, dedicated to delivering positive customer experiences. Experienced in handling inquiries, resolving complaints, processing transactions, and maintaining accurate records while meeting...
- ...We're hiring Call Center Agents who are friendly, care about helping people, and truly want to make customers feel valued. In this role, you'll answer incoming calls, explain our products clearly, solve problems, and make sure every customer ends the call happy....
- ...We're looking for Call Center Agents who are warm, customer-focused, and eager to create great experiences. In this job, you'll manage incoming calls, share helpful information about our products, handle customer concerns, and ensure every person on the line walks away...
- ...If you enjoy helping people and solving problems, we’d love to have you on our team! Main Responsibilities Manage inbound calls and assist customers with account details, product inquiries, and order updates. Clearly communicate company policies, available...
- ...We're Hiring for Call Center Agents who are approachable, customer-focused, and ready to make a difference. In this role, you'll handle incoming calls, give clear information about what we offer, solve customer concerns, and make sure every caller has a positive experience...
- ...resolving concerns, and delivering excellent customer service in English. Key Responsibilities -Handle inbound and outbound customer calls, emails, or chats -Assist international customers with product or service inquiries -Provide accurate information and effective...
- ...Job Summary: A Call Center Agent is responsible for assisting customers by answering inquiries, resolving concerns, and providing accurate information about products and services through phone, email, or chat. This entry-level role is ideal for individuals with strong...
- ...you on our team! Main Responsibilities Manage inbound calls and assist customers with account details, product inquiries, and... ...properly documented. Qualifications At least 6 months call center experience SH/SHS Grad Willing to work on site Basic...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to TELCO Call center agents. Be the first to apply!
