BPO Hiring Pasay | Call Center Agents Needed | SHS Graduates Welcome | Alorica
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BPO Hiring Pasay | Call Center Agents Needed | SHS Graduates Welcome | Alorica
Work Location: Alorica MOA – Mall of Asia Complex, Pasay City
Position: Call Center Agent / Customer Service Representative / Technical Support / Chat Support
Open to: Fresh Graduates, SHS Graduates, HS Graduates (Old Curriculum), Career Shifters, and Experienced BPO Agents
2026 BPO Ramp Season – Additional Hiring Slots Now Open
Due to the upcoming 2026 BPO Ramp Season , Alorica MOA Pasay is opening additional hiring opportunities for Call Center Agents .
If you are looking for Call Center Hiring in Pasay, BPO Hiring near Mall of Asia, or Customer Service Jobs in Pasay City , this opportunity may be perfect for you.
Whether you are:
A Senior High School Graduate
A High School Graduate (Old Curriculum)
A Career Shifter
A First Time Call Center Applicant
Or a Tenured BPO Agent
You are welcome to apply.
Job Description – What You Will Do
As a Call Center Agent , you will assist customers and provide excellent service through phone, chat, or other communication channels.
Responsibilities may include:
• Handling customer inquiries regarding products, services, or account concerns
• Providing accurate information and solutions to customer issues
• Assisting customers with troubleshooting, billing inquiries, or service requests
• Maintaining a professional and friendly communication style
• Documenting customer interactions in the system
• Following company service standards and procedures
• Ensuring customer satisfaction and resolving concerns efficiently
Comprehensive paid training will be provided to prepare you for your role.
Why Work at Alorica MOA Pasay?
Alorica is one of the largest global BPO companies , offering stable careers and long-term professional growth.
Benefits may include:
Competitive salary packages
Performance incentives and bonuses
HMO + Life Insurance
Paid training programs
Career development opportunities
Employee engagement programs
Inclusive and supportive work environment
Real Career Growth – Performance Based Promotions
At Alorica, promotions are performance-based and opportunity-driven .
Many employees who started as Call Center Agents have advanced into leadership roles such as:
Subject Matter Expert (SME)
Quality Assurance Analyst (QA)
Trainer / Learning Specialist
Team Manager (TM)
Operations Leadership
Even Senior High School graduates and High School graduates (Old Curriculum) have successfully advanced into leadership roles.
Your growth depends on your performance, dedication, and willingness to learn.
Available Accounts (Subject to Availability)
We currently have openings for:
• Customer Service Representatives
• Technical Support Representatives
• Sales Accounts
• Blended Voice and Non-Voice Accounts
• Chat / Back Office Support
Accounts vary depending on business needs and hiring requirements.
Qualifications
At least Senior High School Graduate
High School Graduate (Old Curriculum) accepted
No BPO Experience Required for some accounts
With BPO Experience is an advantage
Basic English communication skills
Willing to work onsite in Pasay City
Perfect for Experienced BPO Agents
If you are a tenured call center agent , Alorica offers:
Leadership opportunities
Internal promotions
Skill development programs
Career advancement to SME, QA, Trainer or Team Manager
Your experience can help accelerate your career growth.
Accessible Location – MOA Complex Pasay
Alorica MOA – Mall of Asia Complex, Pasay City
Convenient for applicants coming from:
• Parañaque
• Las Piñas
• Cavite (Bacoor, Imus, Dasmariñas)
• Manila
• Makati
• Taguig
Easy commute via:
Jeepneys passing through EDSA and MOA Complex
EDSA Carousel Bus routes
MRT Taft Avenue Station
Accessible via EDSA, Roxas Boulevard, and Macapagal Avenue
Application Support – Review Materials Provided
Applicants who proceed with the application will receive interview preparation guidance and review materials to help increase their chances of getting hired.
Interview tips
Preparation guidance
Materials based on actual hiring accounts
You will not go into the interview blind — we help you prepare.
Applicants who proceed with the hiring process will also be guided through the Employee Referral application process to ensure proper referral credit.
Apply Today – BPO Hiring Pasay
If you are looking for:
Call Center Jobs Pasay
BPO Hiring near Mall of Asia
Customer Service Jobs Pasay City
Call Center Agent Hiring Philippines
This is a great opportunity to start or grow your career in the BPO industry .
Submit your application today and take the first step toward becoming part of the Alorica MOA Pasay team.
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30000 Php
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18000 - 37000 Php
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