Customer Service Representative
Full-time
Lexie
Description - Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Assist customers in product selection and provide information about features and benefits.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service processes and customer satisfaction.
- Follow up with customers to ensure their needs are met and provide additional assistance as needed.
Requirements
- Educational Qualifications: Bachelor’s degree or 2nd year completer.
- Experience Level: 6 months above CFE Experience.
- Skills and Competencies: Strong communication skills, both verbal and written.
- Qualities and Traits: Patience, empathy, and a customer-focused approach.
- Responsibilities and Duties: Ability to handle difficult customer situations with professionalism.
- Working Conditions: Fast-paced environment with potential for shift work, including evenings and weekends.
Vacancy posted 4 days ago
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