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Customer Service Representative

Full-time

Work-1 Manpower Recruitment Services

Description
  • Assist customers in resolving inquiries through phone, email, or chat.
  • Provide accurate information about products and services.
  • Handle customer complaints and offer solutions to enhance customer satisfaction.
  • Maintain customer records by updating account information and documenting interactions.
  • Collaborate with other departments to ensure seamless customer experience.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
  • Experience Level: 0–2 years
  • Skills and Competencies: Proficient in English language, strong customer service skills, call center experience, and interpersonal skills
  • Responsibilities and Duties: Ability to multitask in a fast-paced environment and manage time effectively
  • Qualities and Traits: Positive attitude, patience, and willingness to learn
Vacancy posted 1 day ago
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