CSR Chat Support - Cebu City
26000 PhpFull-time
Caldwell Communications
Customer Service Representative - Chat Support Caldwell Communications | Cebu City Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required Caldwell Communications is hiring Chat Support Representatives in Cebu City. This is a non-voice role where you will assist customers through online chat, answer inquiries, and help resolve account or service concerns. What We Offer
- Up to ₱26,000 monthly salary
- Performance incentives and bonuses
- Paid training from Day 1
- Continuous learning and upskilling
- Career growth opportunities
- Full-time onsite work
- High School or Senior High School graduate
- No BPO or call center experience required
- Fresh graduates and career shifters are welcome
- Good written and verbal English skills
- Fast and accurate typing skills
- Good attention to detail
- Basic computer skills
- Able to multitask and use multiple systems
- Willing to work onsite in Cebu City
- Willing to work on shifting schedules
- Assist customers through online chat
- Answer inquiries and provide accurate information
- Resolve account and service concerns
- Process customer requests and updates
- Handle multiple chats when required
- Document customer interactions
- Escalate complex concerns when needed
- Follow account and customer service procedures
- Meet quality, productivity, and response time goals
Vacancy posted 5 days ago
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