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Customer Service Representative

Full-time

Metacom Careers

Description
  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Assist customers with product information, troubleshooting, and order processing.
  • Handle customer complaints and resolve issues promptly to ensure satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: Fresh Graduate or 0–2 years of experience in customer service.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Proficient in using customer service software and tools.
  • Qualities and Traits: Positive attitude, patience, and a willingness to learn.
Vacancy posted 10 days ago
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