Quality Assurance Officer
EastWest Bank
About the Job
Location: Ortigas
Corporate Title : Assistant Manager to Senior Assistant Manager
Work Arrangement: On-site
East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.
We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.
Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.
What the role will entail
- Ensures compliance through QA checks, standards, and policies
- Designs and implements audit frameworks based on risk assessments
- Conducts data-driven QA reviews and escalates high-risk issues
- Drives process improvements, automation, and system enhancements
- Recommends policy/process changes and manages access controls
- Supports operations with strategy, capacity planning, and risk/budget control
What we're looking for
- Graduate of any 4-year course, preferably any law or business course. Master's Degree is an advantage
- With at least 5 years work in supervisory or managerial role in related field
- Advanced credit and collections proficiency, for commercial and/or consumer, across all loan products
- With extensive knowledge as to banking operations, banking regulations and business operations knowledge/business understanding. Familiarity with the Bank's Products
- With high operational, reputational and customer service implications
What you can expect from joining our team
- Career development and training opportunities
- Competitive salary package and benefits
- Performance-based incentives and recognition programs to reward high-performing individuals
- Opportunity to work with industry experts and be mentored by them
- Defined career progression paths to guide you in your professional growth
Vacancy posted a month ago
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