() Healthcare Quality Analyst - US Healthcare Operations |

Job Title: Healthcare Quality Analyst – US Healthcare Operations

Location: Taguig / Cebu / Davao (Multisite)
Work Setup: Hybrid
Experience: 3–7 Years
Salary Budget: PHP 35,000 – 49,000 per month (Package)
Headcount: 5
Joining: ASAP / Immediate Joiners Preferred
Shift: Flexible Shifting Schedule (Night Shifts, Weekends & Holidays as required)

Job Summary

We are looking for an experienced Software Quality Analyst with a strong background in Software Quality Assurance (QA) and Software Testing within the US Healthcare industry. The ideal candidate will have 3–7 years of experience in product development environments, with hands-on expertise in manual and automation testing, API testing, and quality assurance methodologies.

The successful candidate will be responsible for ensuring the quality, functionality, performance, and reliability of web, mobile, and SaaS applications throughout the software development lifecycle.

Key Responsibilities

• Develop, review, and execute comprehensive test plans, test cases, and test scripts.

• Perform functional, regression, integration, system, smoke, and sanity testing.

• Conduct cross-browser and cross-platform testing to ensure application compatibility.

• Perform automation testing using Selenium, Playwright, or Cypress.

• Execute API testing using Postman, REST Assured, Swagger, and OpenAPI.

• Identify, document, track, and report software defects and collaborate with development teams for resolution.

• Participate in Agile/Scrum ceremonies, sprint planning, and defect review meetings.

• Work closely with developers, business analysts, and product teams to understand requirements and testing expectations.

• Perform database validation and backend testing using SQL.

• Support CI/CD and DevOps testing activities.

• Ensure software quality standards and testing best practices are followed throughout the SDLC.

• Maintain test documentation, test execution reports, and defect tracking records.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

• 3–7 years of experience in Software Quality Assurance (QA) or Software Testing.

• Mandatory experience working in the US Healthcare industry within a product development environment.

• Strong understanding of SDLC, STLC, Agile, and Scrum methodologies.

• Hands-on experience testing web, mobile, or SaaS applications.

• Good analytical, troubleshooting, and problem-solving skills.

• Strong written and verbal communication skills.

Technical Skills

Testing & QA:

• Functional Testing

• Regression Testing

• Integration Testing

• System Testing

• Smoke and Sanity Testing

• Cross-Browser and Cross-Platform Testing

Automation & API Testing:

• Selenium

• Playwright

• Cypress

• Postman

• REST Assured

• Swagger / OpenAPI

Programming & Database:

• Java

• Python

• SQL

• JavaScript

Tools & Methodologies:

• CI/CD

• DevOps

• Agile / Scrum

• SDLC / STLC

Work Requirements

• Must be willing to work in a hybrid setup.

• Must be flexible to work shifting schedules based on business requirements, including night shifts, weekends, and holidays.

• Must be willing to work from one of the available sites: Taguig, Cebu, or Davao.

• Immediate joiners are highly preferred.

Recruitment Process

1. Candidate Validation

2. Zwayam Profile Creation

3. HR Interview

4. Hiring Manager Interview

5. Onboarding

Candidate Screening Questions

Candidates must provide the following information during initial screening:

1. What is your highest educational attainment?

2. How many years of experience do you have in Software Quality Assurance (QA) or Software Testing?

3. How many years of experience do you have in the US Healthcare industry?

4. What is your last drawn salary?

5. What are your salary expectations?

6. What is your current location?

7. Which work location do you prefer: Taguig, Cebu, or Davao?

8. Are you amenable to a hybrid work setup?

9. Are you comfortable working on shifting schedules, including night shifts, weekends, and holidays?

10. Can you start immediately once selected?

Important: Candidates must have relevant Software QA/Testing experience in the US Healthcare industry and be comfortable with the required hybrid work arrangement and shifting schedules.