Deduction Analyst (WFH)
Full-time
TigerUX
Responsibilities:
- Resolve customer deductions (pricing, damages, returns, promotions, compliance)
- Validate claims using POs, invoices, contracts, and portal evidence
- Determine claim disposition and prepare dispute packages for retailer portals/TPAs
- Track and recover invalid claims; negotiate when needed
- Match deductions to trade events and collaborate with Sales/TPM
- Communicate with Sales/customers on promotional and invoice discrepancies
- Index payments in Doc-Link and update AFS system
- Provide weekly status reports to Sales Managers
- Perform other assigned duties
- At least 2 years of experience as Deduction Analyst
- Associate’s Degree or 2–3 years of relevant experience.
- With experience in Accounts Receivable (AR), Accounts Payable (AP) and Revenue Recognition
- With experience in chargebacks and disputes
- Experience in using ERP, NetSuite is preferred but not required
- Excellent customer service, analytical, verbal, and written communication skills
- Associate’s Degree or 2–3 years of relevant experience.
- Basic accounting knowledge, including debits/credits and reading reports
- Skilled in interpreting business journals, technical procedures, and regulations
- Strong mathematical skills (discounts, interest, commissions, percentages)
- Problem-solving ability: collect data, establish facts, and draw valid conclusions
Vacancy posted 7 days ago
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