Customer Service Associate in Cebu. Salary upto 30K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer support through various channels including phone, email, and chat.
- Resolve customer inquiries and issues efficiently and effectively.
- Document customer interactions and maintain accurate records in the database.
- Identify and escalate complex issues to the appropriate teams.
- Collaborate with team members to improve service processes and customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 3-5 years of experience in customer service or related roles.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Problem-solving skills and attention to detail.
- Qualities and Traits: Patience, empathy, and a customer-focused attitude.
- Working Conditions: Ability to work in a fast-paced environment and handle challenging situations.
Vacancy posted 9 days ago
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