Banking CSR - Concentrix IT Park - Onsite - 6 Months Exp
18000 - 20000 PhpFull-time
Gratitude Inc
Banking CSR - Account Opening - Concentrix IT Park - Onsite - 6 Months BPO Exp
Location: Concentrix IT Park, Cebu - Onsite
Work Setup: Onsite - Shifting
Salary: Competitive + Benefits
About The Role:
Great opportunity for candidates with BPO experience! We are looking for Financial Customer Service Representatives to support Account Opening for banking / financial customers at Concentrix IT Park, Cebu. This role is open to High School graduates with at least 6 months BPO experience.
Job Details:
Role: Financial CSR - Account Opening
Location: Concentrix IT Park, Cebu - Onsite
Work Setup: Onsite
Salary: Competitive Salary + Benefits Package
Benefits:
- Competitive salary and career growth opportunities
- Supportive team culture with training and development
- Hands-on experience in the financial services industry
Responsibilities:
- Respond to customer inquiries about financial accounts and account opening via phone, chat, and email
- Assist with billing, transactions, and general account-related concerns
- Deliver accurate information and outstanding customer service
- Properly log all interactions and resolutions
- Work with internal teams to ensure timely issue resolution
- Consistently meet quality, productivity, and CSAT goals
Qualifications:
- At least High School / Senior High School Graduate, College Undergraduate, or College Graduate
- Minimum 6 months BPO / Call Center experience required
- Good English communication skills
- Customer-focused and willing to work onsite in IT Park, Cebu
- Amenable to shifting schedule
Vacancy posted 23 hours ago
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