General Virtual Assistant (Work From Home) - For Pooling

This is a remote position.

About Us

VirtuallyinCredible is a people-focused company that started with one Virtual Assistant and has grown to over a thousand home-based VAs. We are committed to providing excellent service to our clients while creating a supportive and growth-oriented environment for our team members.

We are currently looking for a General Virtual Assistant who will help deliver outstanding customer support and contribute to our continued success.

Responsibilities

• Provide customer support and manage client communications
  
• Handle calls and email inquiries
  
• Perform administrative tasks such as A/R, A/P, work order processing, notices, compliance, lease renewals, document preparation, and email management
  
• Assist with marketing and social media management
  
• Follow client-specific Standard Operating Procedures (SOPs)
  
• Stay updated on changes to SOPs and company guidelines
  
• Represent VirtuallyinCredible’s core values in all interactions
  
• Provide data, updates, and reports to the leadership team as needed
  
• Perform additional tasks as required
  

Requirements

Qualifications

• Fluent in written and spoken English
  

• Good American accent
  

• Willing to undergo background checking
  

• Quiet and professional home office setup
  

• Willing to work the graveyard shift
  

• Fast and reliable internet connection (minimum 10 Mbps) with backup
  

• Dependable electricity with power backup
  

• Computer Requirements: Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)
  Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher , or an equivalent processor
  RAM: 8 GB to 16 GB or higher