Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service to clients via phone, email, and chat.
- Assist customers with inquiries, issues, and requests in a timely manner.
- Document and manage customer interactions and transactions.
- Collaborate with team members to ensure customer satisfaction and resolve issues efficiently.
- Participate in training programs to enhance product knowledge and customer service skills.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field is preferred.
- Experience Level: No prior experience required, entry-level candidates welcome.
- Skills and Competencies: Proficient in English; strong interpersonal and communication skills.
- Skills and Competencies: Basic understanding of customer service principles and practices.
- Qualities and Traits: Team player with a positive attitude and willingness to learn.
- Working Conditions: Fast-paced call center environment with flexible scheduling options.
Vacancy posted a month ago
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