Pre-Sales Consultant
Full-time
Starlight Business Consulting Services, Inc.
We are seeking a results-driven Pre-Sales Consultant to join our growing team. This role is key in bridging the gap between customer needs and our solutions. The Pre-Sales Consultant will work closely with the sales team to understand client requirements, create tailored proposals, and deliver compelling product presentations and demonstrations.
- Online Consulting Services: Respond to overseas customers' product inquiries via email/online chat/phone, providing professional and timely solutions to ensure service satisfaction.
- Sales Conversion: Identify customer needs during consultations, proactively guide sales discussions, and drive product/service conversions to achieve sales targets.
- In-Depth Lead Follow-Up: Continuously track and nurture high-potential leads, employing personalized communication strategies to boost opportunity conversion.
- Customer Relationship Management: Organize customer data, analyze consultation metrics, and optimize service processes and sales scripts to enhance repeat purchase rates and loyalty.
- Bachelor’s degree; proficiency in English as a working language to communicate seamlessly with overseas clients.
- Strong customer service orientation, sales acumen, and conversion skills, with an ability to seize sales opportunities.
- Excellent stress tolerance and sense of responsibility.
- Prior experience in consulting or sales roles is preferred.
Vacancy posted 5 days ago
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