Office Staff/ Encoder
Full-time
SO-EN Garments Corporation
Primary Role
Responsible for processing customer purchase orders (POs), allocating inventory, coordinating order fulfillment, and ensuring accurate and timely delivery of customer orders.
Key Responsibilities
- Receive, sort, and prioritize POs based on customer and channel requirements.
- Review orders for pricing, customer codes, cancellation dates, delivery schedules, and special instructions.
- Check stock availability and allocate inventory according to priority and critical stock levels.
- Validate order details and accurately encode orders into the system.
- Recommend alternatives for insufficient stock, including substitute items, packaging conversions, showroom/online pull-outs, or production schedule adjustments.
- Ensure stock allocations comply with packing and fulfillment standards.
- Forward orders for credit limit evaluation and approval.
- Monitor picklist generation, warehouse preparation, and order fulfillment progress.
- Coordinate pricing updates with Sales, OPT, and Accounting teams.
- Maintain records of stock reservations, out-of-stock items, and unserved orders.
- Generate, print, distribute, and manage picklists for warehouse processing.
- Ensure rush orders have the required approvals before processing.
- Coordinate special customer requirements with warehouse, delivery, and sales teams.
- Process order adjustments, cancellations, and picklist revisions as needed.
- Escalate operational issues to supervisors and support quality and service objectives.
Reports
- Pick List
- Preparation Slips
- Unserved Orders Register
Files Maintained
- Purchase Orders (POs)
Vacancy posted 22 days ago
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