Voice/ Non-Voice- Fixed-Weekends-Off- Call Center

Full-time

Cald Well

We are looking for experienced Online Assistants to join our Hotel Reservation team. In this non-voice role, you will assist customers via chat and email with hotel bookings, changes, and inquiries. Key Responsibilities:

Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.
Provide accurate and timely information about room availability, pricing, and policies.
Ensure high-quality customer service in all written interactions.
Record and update customer information and reservation details in internal systems.
Follow all company guidelines for quality and compliance.

Qualifications:

High school graduate (K-12 or Old Curriculum).
Minimum of 6 months BPO or relevant customer service experience (non-voice experience preferred).
Excellent written English communication skills.
Strong attention to detail and customer-focused attitude.
Proficient in computer use and typing.
Willing to work onsite and on shifting schedules (weekends off).

What We Offer:

Weekends off (Monday to Friday schedule)
Paid training and onboarding support
Competitive salary plus incentives
Career growth and promotion opportunities
Friendly and professional working environment

Go to ph.jobslin.com

Vacancy posted 7 days ago

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