Virtual Enrollment Specialist
Aereach Strategic Partners
Cebu City
- Remote job
Job Title: Virtual Enrollment Specialist
Overview
We are seeking a motivated and service-oriented Virtual Assistant Enrollment Specialist to join our remote team. In this role, you will play a key part in helping prospective students navigate the enrollment process for online education programs. This position is ideal for someone who enjoys communicating with people, organizing information, and working in a results-driven environment from anywhere.
Key Responsibilities
- Establish rapport with prospective students and guide them through the admissions and enrollment process.
- Communicate with prospective students through phone calls, emails, chat, and SMS.
- Accurately provide information about online academic programs that match each students goals.
- Track and manage student inquiries, applications, and follow-ups in a CRM system.
- Maintain regular contact and provide ongoing support to ensure prospective students complete all enrollment requirements.
- Meet or exceed enrollment and conversion goals.
- Collaborate with other virtual team members to ensure efficient and positive student experiences.
Qualifications
- Bachelors degree preferred, but equivalent experience in customer service, virtual support, or sales will be considered.
- 1-2 years of experience in online learning support, admissions, customer service, recruiting, or sales.
- Proven ability to manage a high volume of communication in a structured and organized manner.
- Strong written and verbal communication skills.
- Tech-savvy with experience using CRM systems, cloud-based tools, and virtual communication platforms.
- Comfortable working independently in a fully remote environment.
- Highly organized with strong time management and follow-up skills.
- Motivated, empathetic, and goal-oriented personality.
Preferred Skills
- Experience with online education or non-traditional adult learners.
- Background in consultative or relationship-based sales.
- Familiarity with virtual office tools (Google Workspace, Microsoft Teams, Zoom, Slack, etc.).
Vacancy posted a month ago
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