Call Center Representative
Full-time
Metacom Careers
Description - Handle customer inquiries and provide information about products and services.
- Resolve customer complaints efficiently and effectively.
- Document all customer interactions in the company database.
- Collaborate with team members to improve customer service processes.
- Provide feedback on product improvements based on customer suggestions.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: Fresh graduate or 0–2 years of experience in a customer service role.
- Skills and Competencies: Proficient in English language; strong customer service and interpersonal skills.
- Qualities and Traits: Team player with strong organizational and people skills.
- Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
- Working Conditions: Comfortable working in a call center environment with flexible hours.
Vacancy posted 2 days ago
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