Customer Service Representative
Full-time
SmartLine Human Resource Services Inc
- Assist customers via phone, email, or chat to resolve inquiries and problems.
- Provide accurate information about products and services to enhance customer satisfaction.
- Document customer interactions and issues for future reference and analysis.
- Collaborate with team members to effectively address customer needs and improve service procedures.
- Participate in training programs to stay updated on product knowledge and service techniques.
- Job Title: Customer Service Representative/Encoder
- Assignment Area: San Juan City
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: Fresh Graduate or 1 year of experience in customer service.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Patient, friendly, and able to handle stressful situations calmly.
- Responsibilities and Duties: Willingness to learn and adapt to changing processes.
Requirements
Vacancy posted 13 hours ago
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