Call Center Associate in Bpo. Salary upto 35K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers with inquiries and provide knowledgeable responses regarding products and services.
- Resolve customer complaints in a timely and professional manner.
- Document customer interactions and maintain accurate records of conversations.
- Upsell additional products and services where applicable.
- Collaborate with team members to improve operational efficiency and service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in any relevant field.
- Experience Level: 1–3 years of experience in a call center or customer service role.
- Skills and Competencies: Strong verbal and written communication skills.
- Skills and Competencies: Ability to handle difficult situations and resolve conflicts effectively.
- Qualities and Traits: Excellent interpersonal skills and a customer-focused mindset.
- Working Conditions: Must be comfortable working in a fast-paced environment.
Vacancy posted a month ago
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