Call Center Representative
Tech Mahindra
The Customer Service Representative (Retail Account) serves as the primary point of contact for retail customers, ensuring a seamless shopping experience by resolving inquiries, processing orders, and maintaining account satisfaction. This role blends communication, problem-solving, and product knowledge to support retail operations.
• Need to be at least High School graduate/SHS Graduate.
• FRESHERS are also welcome to apply.
• Excellent written and verbal communication skills
• Excellent customer service skills
• Must have the knowledge and ability to navigate computer and web-based applications
• Can multitask and work with diverse people
• Upbeat and highly motivated
- ...with questions, complaints, or requests regarding products or services. Typical duties include: Responding to inbound and outbound calls, emails, and live chats to address customer inquiries and issues Providing product or service information and guidance to help...
- Description Respond to customer inquiries via phone, email, and chat with professionalism and courtesy. Assist customers in resolving issues, processing transactions, and providing product information. Document customer interactions accurately and in a timely ...
- Description Assist customers with inquiries via phone, email, or chat. Provide accurate information regarding products and services. Resolve customer complaints and issues in a timely manner. Maintain customer records and document interactions. Collaborate...
- Description Assist customers via phone, email, or chat to resolve inquiries and issues. Provide high-quality customer service and support to ensure customer satisfaction. Document customer interactions accurately and efficiently in the system. Collaborate with...
- Handling customer complaints . Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees Good Communication skill Diploma With/Without BPO experience At least Highschool graduate
- ...professionalism and courtesy. Maintain detailed records of customer interactions in the system. Escalate complex issues to senior representatives or management as needed. Participate in ongoing training and development to enhance customer service skills. Requirements...
- ...Description Provide excellent customer service by addressing client inquiries and complaints. Answer incoming calls and handle customer issues with patience and efficiency. Maintain detailed records of customer interactions and transactions. Assist clients...
- ...resolving concerns, and delivering excellent customer service in English. Key Responsibilities -Handle inbound and outbound customer calls, emails, or chats -Assist international customers with product or service inquiries -Provide accurate information and effective...
- ...Telecommunications account! As a Customer Service Representative, you will assist customers with billing... ...Handle inbound customer calls and provide timely resolutions to inquiries... ...Curriculum) . Minimum of 6 months BPO/Call Center experience . Good communication and...
- Description Provide exceptional customer service by addressing inquiries and resolving issues. Assist customers with product selection and information about services. Manage and update customer accounts and information accurately. Handle returns, complaints...
- Description Handle customer inquiries professionally and effectively. Provide accurate information about products and services. Assist in resolving customer complaints in a timely manner. Maintain records of customer interactions using the CRM system. Follow...
- Description Provide exceptional customer service through phone, email, and chat support. Assist customers with inquiries, issues, and product-related questions. Resolve customer concerns in a timely and efficient manner. Maintain knowledge of products and services...
- ...We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via...
- Provide accurate and complete information to customers regarding company products, services, and policies.
- The CSR - Airlines Associate is responsible for assisting customers with their travel needs, including flight bookings, reservations, ticket changes, and general inquiries. This role requires excellent communication skills, attention to detail, and the ability to provide...
- A Call Center Representative handles inbound and outbound customer calls, provides information about products and services, resolves customer concerns, and ensures customer satisfaction through professional communication.
- ...Description Handle incoming customer calls and provide exceptional service. Resolve customer inquiries and complaints effectively... ...promptly. Document all interactions accurately in the call center system. Provide information about products and services to customers...
- ...Job Description We are looking for enthusiastic and motivated individuals to join our team as Call Center Agents . No prior experience is required—we provide comprehensive training to help you succeed. As a Call Center Agent, you will assist customers by answering...
- Description Answer customer inquiries via phone, email, or chat in a professional manner. Assist customers with product information, order status, and issue resolution. Document interactions and transactions accurately in the system. Provide feedback on the...
- A Call Center Agent is responsible for handling customer interactions over the phone, email, chat, or other communication channels. Their main goal is to provide excellent customer service and resolve customer concerns efficiently.
- ...Description Handle incoming calls efficiently and professionally. Provide accurate information to customers regarding products and services. Resolve customer complaints and inquiries with a positive attitude. Maintain detailed records of customer interactions...
- ...Description Handle incoming calls and provide exceptional customer service Assist customers with inquiries, complaints, and issues... ...service skills Skills and Competencies: Experience with call center operations is a plus Qualities and Traits: Patience and...
- ...Job Job Summary A Call Center Agent is responsible for handling inbound and outbound customer calls, addressing inquiries, resolving complaints, providing product or service information, and ensuring customer satisfaction. The role requires excellent communication skills...
28000 Php
...Customer Service Representative / Call Center Representative Cebu City | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training...- ...seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will serve as the... ...degree preferred. Previous experience in customer service, call center, retail, or a related field is an advantage. Strong verbal...
- Description Assist customers with inquiries via phone, email, or chat. Resolve customer complaints and provide effective solutions. Maintain a positive and professional demeanor in all interactions. Document customer interactions and feedback accurately. ...
- ...Description Handle incoming calls and respond to customer inquiries effectively. Provide accurate information to customers regarding... ...in a team Responsibilities and Duties: Adherence to call center protocols and guidelines Working Conditions: Fast-paced and dynamic...
- ...Educational Qualifications: Bachelor’s degree in a relevant field preferred. Experience Level: 1-3 years of experience in a call center or customer service environment. Skills and Competencies: Proficient in English language; strong customer service skills....
31000 Php
JOIN MODER PHILIPPINES! Be part of a global, tech‑forward leader powering the future of financial services. Moder was founded in December 2020with one mission: To positively impact the financial health of companies using top talent, workflow best practices, and ...- A Call Center Agent is responsible for handling inbound and outbound customer calls, providing information, resolving customer concerns, and ensuring a positive customer experience.
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Representative. Be the first to apply!
