Account Coordinator

Discover your 100% YOU with us! Position: Account Coordinator Work setup: Night shift | Onsite Location: Eastwood, Quezon City Why join us? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Position Summary The Account Coordinator plays a vital role in fostering genuine, long-term client relationships, going beyond transactional interactions to become a trusted partner. Working closely with Account Managers, this offshore role based in the Philippines through the company is responsible for driving customer satisfaction, supporting revenue growth, and ensuring the accuracy and timeliness of purchase orders, shipments, and related documentation. Role Level The role best fits Intermediate to early Senior level (1–5 years experience) due to the requirement for: End-to-end ownership of inbound and outbound order flows Managing multiple concurrent transactions with strong prioritization and coordination Exercising independent judgment in identifying and preventing processing risks and delays Operating with high execution autonomy within structured operational processes rather than purely task-based support Core Responsibilities Inbound and outbound order management is a common core function of Accounts Coordinator roles in shared services and operations environments, involving: End-to-end tracking of purchase and sales orders Coordination with internal stakeholders for timely processing Ensuring accurate order flow from initiation through fulfillment Accounting and Finance Support A common baseline function for Accounts Coordinator roles in the Philippines is light, operational accounting exposure such as: Invoice support PO–invoice matching Basic reconciliation coordination with finance These responsibilities serve as an adjunct function to order management rather than full accounting ownership. Typical Background Profiles Majority of observed profiles typically come from: BPO/shared services Logistics and supply chain operations Retail/e-commerce operations Back-office finance support environments These environments commonly involve order processing, coordination, and light accounting-adjacent tasks.