テレマーケティング担当者

We are seeking staff to conduct cold calls to IT companies in Singapore, Malaysia, and Australia to secure subcontracted software development projects. This is an initial project with the following conditions:

• Target companies : IT companies in Singapore, Malaysia, and Australia
• Purpose of calls : To propose our software development resources and services
• Possibility of extension : Continued engagement may be offered depending on results
• Work location : Up to 2 on-site reports at the Ortigas office may be required (not mandatory)

Working Hours & Compensation

• Estimated working hours : 40–52 hours per month (weekday 9:00 am to 5:00 pm)
• Shift system : 1 shift = 4 hours, up to 10–13 shifts per month
• Compensation : PHP 500 per hour
• Salary disbursement :
• Cut-off period 22nd – 5th → Paid on the 15th of the month
• Cut-off period 6th – 21st → Paid on the 30th of the month

Work Expectations & Evaluation

• Trial period : First 3 shifts (12 hours total)
• If no appointments are secured during this period, the contract will not be renewed (trial hours will still be paid).
• Expected number of calls per shift :
• 1st shift: 100 calls
• 2nd shift: 200 calls
• 3rd shift: 200 calls
• After the trial period : Quota set at 25 calls per hour
• If calls are finished early, remaining time can be used for lead outreach via email or social media
• Performance review : Conducted every 5 shifts
• If the average number of appointments per total shifts is below 1, the contract will not be renewed
• Example: If you work 5 shifts but secure fewer than 5 appointments, the contract will not be renewed

Key Responsibilities

• Lead generation through outbound calls to introduce services
• Preparing and qualifying lead lists based on predetermined criteria
• Scheduling appointments for the sales team
• Maintaining accurate records in the CRM system
• Conducting follow-up calls when necessary
• Providing feedback on lead quality and call scripts for process improvement

Qualifications

• Experience in call centers, telemarketing, or sales (at least 6 months BPO experience preferred)
• Strong English verbal communication skills (persuasive and personable phone presence)
• Background in IT (degree in IT or development knowledge/experience is a plus)
• Goal-oriented mindset and persistence in achieving results
• Strong organizational skills and attention to detail, with the ability to multitask
• Experience using CRM systems or similar tools