Algorithm Specialist
Full-time
Living the Life B.V.
- Join our fast-growing dropshipping fashion business as a hybrid Customer Service Representative & AI Maintenance Expert . We’re looking for someone with strong technical skills in AI workflows and automation, and a passion for delivering excellent customer service across our 12 online stores in Germany, Spain, and Poland.
- Support customers via HelpScout and ensure high satisfaction
- Maintain and improve our in-house AI customer support tool (based on OpenAI, Make.com, and Pipedream)
- Debug or tweak AI workflows to improve accuracy, fallback logic, and escalate to human support when needed
- Collaborate with our current 6-person Filipino team and report to management when issues arise
- Track and hit CS KPIs —bonus structure included for top performers
- Help with Shopify , CJ Dropshipping , and operational troubleshooting
- Have freedom to grow into technical ownership, ops, mangement, or automation roles as we scale
- Experience with automation platforms (Make.com, Pipedream, Zapier, or similar)
- Comfortable working with OpenAI API, prompt logic , and troubleshooting AI support workflows
- Shopify or e-commerce experience (basic order and customer flows)
- High responsibility , solid English , and self-management in remote work
- Willingness to do CS work and respond to customers empathetically and efficiently
- Experience with HelpScout , CJ Dropshipping , or similar ticketing/fulfillment tools
- Basic ability in reading or writing JavaScript or Python
- Past work in dropshipping or fast-moving digital businesses
- Full-time remote work (flexible hours, just keep communication clear)
- Friendly & social team (biweekly team calls with games )
- Bonus structure for great CS performance
- Real career growth —we love when people step up and take initiative
- Be a core part of building the next version of our AI-based support system
- A short description of your experience with customer service and automation tools (especially OpenAI, Make, Pipedream)
- Optional: One problem you’ve solved with AI workflows, or something you're proud of
- Why this job excites you
- To make sure you read everything, please tell me your favorite dish & drink at the top of your application. Otherwise you will not be considered.
- Experience with automation platforms (Make.com, Pipedream, Zapier, or similar)
- Comfortable working with OpenAI API, prompt logic , and troubleshooting AI support workflows
- Shopify or e-commerce experience (basic order and customer flows)
- High responsibility , solid English , and self-management in remote work
- Willingness to do CS work and respond to customers empathetically and efficiently
Your Role
As part of our remote team, you will:
What We’re Looking For
Must-have:
Nice-to-have:
What We Offer
How to Apply
Send us:
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Algorithm Specialist in Indonesia vacancy
- ...: to put the world on vacation. Behind every exceptional employee experience is great technology, and we're looking for an HRIS Specialist to help drive the effectiveness, accuracy, and evolution of our HR systems across the Asia Pacific region. If you're passionate...
- Description Develop and implement growth marketing strategies to drive user acquisition and retention. Conduct market research and analyze trends to identify new growth opportunities. Create and manage content across various platforms, including blogs and social...
- ...The Quality Specialist monitors, reviews, and proposes measures to correct or improve the creative quality of Design Pickle’s customer requests. This role is a key opportunity to leverage your creative expertise and quality standards to make an immediate impact on Design...
- We are an international SEO & link-building agency seeking a reliable Outreach Assistant to help us contact a list of websites for link-building and sponsored content opportunities. You will be responsible for reaching out to websites provided by us by sending emails...
- ...Job Overview We are looking for a mid-to-senior level IT/Ops Development Specialist to support the technical execution and integration of digital solutions for exhibitions . This role requires expertise in DevSecOps, backend development, cloud infrastructure,...
- ...Canva, Figma, PowerPoint, and Google Slides. Daily Collaboration: Engage regularly with customers, team coordinators, quality specialists, and other creatives to ensure seamless workflow and project success. Client Interaction: Directly interact with Design...
- ...connect top talent with U.S. companies, offering exciting opportunities for growth, impact, and stability. As an E-commerce Support Specialist, you’ll play a key role in managing product presentation, optimizing inventory strategies, and enhancing online experiences to...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Algorithm Specialist. Be the first to apply!
